Understanding credits and usage

How Credits Work

Trev uses a credit-based system for translations. Understanding credits helps you manage your usage effectively.

Credit Basics

  • 1 credit = 1,000 characters
  • Characters include letters, numbers, spaces, and punctuation
  • Credits are deducted based on source document character count
  • Translating to multiple languages uses the same credits

Monthly Credits

  • Reset on your billing date each month
  • Unused credits do not roll over
  • Track usage in real-time from your dashboard

Bonus Credits

  • Purchased separately as top-ups
  • Never expire
  • Used after monthly credits are exhausted
  • Perfect for occasional high-volume needs

Character Counting

Characters are counted from your source document:

  • All visible text
  • Spaces and line breaks
  • Special characters and symbols
  • Headers, footers, and footnotes

Monitoring Usage

  • Real-time usage display in header
  • Detailed breakdown in dashboard
  • Email alerts at 80% and 100% usage
  • Usage history in account settings
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